Talent Management Practices On Employee Performance A Case Of Tesco Plc. Question and Answer

Introduction Of Talent Management Practices On Employee Performance A Case Of Tesco Plc. Question and Answer

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Data Analysis and Presentation

Theme 1: Performance management at Tesco Store

Question: Does the company offer rewards for managing performance of employees?

Answer: (a) Yes (b) No (c) Sometimes

Results: 7 employees said yes, 3 said no and 5 said sometimes.

Interpretation: From the results it can be interpret that the company is offering better rewards. This shows that the company is having effective strategies for keeping the employees motivated for their job roles. This strategy is adding great value to the overall talent management practices of the company.

Question: Does the company is offering effective work environment for employee?

Answer: (a) Yes (b) No (c) Sometimes

Results: 5 employees said yes, 8 said no and 2 said sometimes.

Interpretation: This reflects that only some of the employees are happy with the work environment. The results showed that 53% of the employees think that the company is not offering effective workplace. Generally the work environment of the retail stores is much stressful which increases the work stress and affects the overall work environment in an negative manner. Also due to walk in customers the chances related to conflicts are most which sometimes affect the work environment adversely.

Question: Is the company using KPIs for measuring the performance of their store employees?

Answer: (a) Yes (b) No (c) Sometimes

Results: 7 employees said yes, 7 said no and 1 said sometimes.

Interpretation: In the view of the employees the company is using limited KPIs for managing their performance. The results have showed that 46% employees yes and 46% said no so the overall answer is balanced by there is a gap. This shows that the company lacks in strategies related to performance management. Using KPIs is one of the most basic practices for keeping an eye on the performance level of the employees.

Theme 2: Employee motivation at Tesco Store

Question: Is the company offering better salary for keeping employees motivated?

Answer: (a) Yes (b) No (c) Sometimes

Results: 8 employees said yes, 2 said no and 5 said sometimes. This showed that 53% of the employees are happy with the salary offered by the company as they said that the company is offering better salary.

Interpretation: This showed that the majority employees of the company are happy with their salary. This is one of the advantages for the company. Salary is the key factors which affects the overall performance and attitude of employees towards their job roles. Thus salary is helping Tesco in retaining the employees and keeping their satisfied as well. The case company should regularly review their salary and compare with their competitors so that this can help in offering better salary to their employees.

Question: Is the Tesco store using both financial and non-financial rewards for keeping the employees satisfied and motivated?

Answer: (a) Yes (b) No (c) Sometimes

Results: 8 employees said yes, 3 said no and 4 said sometimes.

Interpretation: The results show that both the financial and non-financial rewards are being used by the company in an effective manner as 53% of the employees has agreed on this question. This is helping them a lot in motivating the employees and having better strategies for keeping employees retained for longer periods of time. Also the combination of both financial and non-financial rewards is helping the company in meeting the different needs of different employees in an appropriate manner.

Theme 3: Impact of talent management on performance of employees

Question: Do you think that talent management practices of the company are affecting your practices?

Answer: (a) Yes (b) No (c) Sometimes

Results: 7 employees said yes, 3 said no and 5 said sometimes. This showed majority of the employees around 46% of employees think that the company is having better talent management practices.

Interpretation: The results revealed that employee’s believe that the talent management practices of Tesco store are affecting their performance to a greater extent. This showed that if the company would not have better strategies for talent management then it would affect the employees’ performance adversely. Also this can led to have a negative impact on overall efficiency and effectiveness of the firm.

Question: Is work stress at the store affecting your performance?

Answer: (a) Yes (b) No (c) Sometimes

Results: 10 employees said yes, 1 said no and 4 said sometimes.

Interpretation: Work stress in the store is one of the most significant factors which is affecting the performance of employees. As a retail store the work stress is more so the company should focus on ensuring that the employees are not feeling much stresses while working.

Question: Are you satisfied with the talent management practices of the company?

Answer: (a) Yes (b) No (c) Sometimes

Results: 6 employees said yes, 4 said no and 5 said sometimes.

Interpretation: The results showed that not all the employees of the company are satisfied with the talent management strategies of the company. From this it can be interpret that there is an need to improve the talent management practices of Tesco Extrastore in Surrey Quays.

Theme 4: Recruitment process of Tesco

Question: Do you think that the company is having effective recruitment process?

Answer: (a) Yes (b) No (c) Sometimes

Results: 8 employees said yes, 4 said no and 3 said sometimes. Majority of employees around 53% of employees believe that the case company is having effective recruitment processes in the firm.

Interpretation: The results showed that the recruitment process of the company is effective in the new of the employees. This shows that the company should focus on making use of the effective recruitment process for having the best workforce in the firm.

Question: Is the company using multiple recruitment methods?

Answer: (a) Yes (b) No (c) Sometimes

Results: 9 employees said yes, 2 said no and 4 said sometimes.

Interpretation: The Company is making use of multiple recruitment processes. This is helping Tesco store in having more diverse and talented employees which are having better skills and knowledge. This reflects that Tesco is having talented employees which need to be managed in an appropriate manner.

Data Interpretation

Attracting and retaining the employees is not so easy in today's world. The modern workforce is much attracted towards flexible working hours and more convenient job roles. In this scenario the firms operating in the retail stores needs to struggle a lot in keeping their employees satisfied with their job roles (Kurgat, 2018). Apart from this the competition is increasing in the retail industry and thus now better job opportunities are available for the employees to work. From this it is clear that the retail stores like Tesco are facing major challenges related to talent management. But from the results or the discussion in the literature review section it is clear that better talent management practices are required by the businesses.

The data collected by the employees working in different posts at the Tesco store better insight is being received related to different practices of the company in the context of talent management. As per the results it is clear that the case company is paying better attention towards the financial rewards for keeping the employees motivated and managing them as well (Singh, 2021). This is helping them in retaining the employees for a longer period of time. But at the same time the employees has also highlighted that work stress at the retail store affect their performance adverse and sometimes demotivates them as well. In this context it is essential for the firm to play closer attention towards improving the workplace environment and reducing the stress at work.

Through the findings it is clear that the company is focusing a lot over their recruitment process. Tesco is making use of multiple recruitment processes which is helping them in having the most talented employees for different job roles in the stores. Also better recruitment is helping them in having talented employees in the firm. When it comes to performance management then the company is not making regular use of the KPIs. Here it is important for the company to understand that KPIs should be used regularly for offering rewards on the basis of performance. This can help them a lot in motivating the employees. The employees of the company believe that talent management practices are having an impact on their overall performance (Mathew, 2015). This is well explained in the literature review also through the views of different authors. So in this context it can be said that management and HR department of Tesco store also need to pay attention over using multiple talent management practices.

Through the results it can be said that the companies like Tesco needs to focus on having effective recruitment and retention strategies. The talent management practices used by the company for keeping the employees satisfied and motivated are important. These practices of the company are helping them a lot in retaining the employees for longer periods. But through the results of the primary research it can be said that there are some of the areas over which the company can focus (Louis et. al. 2022). So improving the talent management practices can help the case firm in keeping the human resource safe and well managed as they are most important resource for the company.

 Conclusion And Recommendations

As per the above mentioned research study it is clear that businesses are required to manage the employees in an effective way. In case if the company is not able to manage the talented employees then it will affect the overall performance of the firm in an significant manner. Through the report it can be concluded that there is an direct link between talent management practices of the firm and its direct impact on the overall performance of the employees. As per the views of different employees working in Tesco Extrastore it is clear that the case company is making better efforts for keeping the employees satisfied. The rewards, work environment, stress and pay are some of the most important areas over which the case company is focusing for keeping the employees satisfied and motivated. Along with this the results and interpretation has revealed that there is an need to further improvement in the talent management practices of Tesco Extrastore at Surrey Quays.

As per the above stated report it can be recommended that for all the firms it is very essential to focus on talent management practices. The case company is working in retail sector due to which it is essential for them to focus on having highly skilled labour force which can deliver high quality work to the frim. When talented employees are working with better satisfaction then it adds value to the overall performances of employees. For Tesco it can be suggested that the company should focus on offering better rewards and incentives to their employees. This can help alot in boosting the motivation level of the employees. Along with this it can also help in keeping employees satisfied as well. Thus the case company needs to invest better capital for offering attractive rewards and compensations which is an important talent management practices for the businesses.

There are different theories related to motivation and employee satisfaction which can be used by the businesses. For the case company it can be suggested that Maslows theory of motivation and Herzberg two factor theory should be used by the company. This will allow them in increasing the employee satisfaction and managing the employees in an effective way. Along with this the HR department of the company can focus on making use of the KPIs. This will help them in measuring the performance of employees in an effective manner. Also this will help them in keeping in eye on the improvements of performance of employees in an systematic manner. So it can be said that there are multiple areas over which the case company can focus for improving performance of employees.

If I focus on reflecting over the experience of this research work then it is quite effective. Let me use the Gibbs reflective model for reflecting over the experience for making better improvement in my future research works. As per the description stage the overall expropriation was quite good as I got to learn a lot of new things related to the research and practical business world. Also there are times at which I was confused while selecting the methodology for the research study. But I was having good feelings about this research and was quite positive as well because I have made better efforts. If I evaluate the experience then it was quite good although I have faced the challenges but has addressed them at last. There are situations at the time I have to take help from my teachers for selecting the best methodology and has to research a lot. But overall I have learned new research skills related to data collection, research ethics and all which were quite good. In my future research I will try to be more specific while selecting the research methodology and following the easier ways of data collection with less ethical considerations.

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