17 Pages
4144 Words
Introduction Of Eco-Friendly and Sustainable Products
Task1
The Innovative Service Proposition
Business plan on Eco Glory customer care and environmentally friendly product startup
Overview and product or service description
Eco Glory is a retailer on the internet that satisfies the growing demands and tastes of customers who care about the environment. Offering a selected assortment of eco-friendly and sustainable goods that everyday use is the business's creative product or service (Hobcraft, 2018). The company aims to give clients easy access to alternative products that support a more sustainable and greener way of life.
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Eco Glory offers a variety of cutting-edge goods that are sourced ethically, sustainably, and with minimal impact on the environment. Services that are significant include:
- Environmentally Friendly House and Personal Hygiene Goods: The firm offers a wide selection of alternative products for cleaning and cosmetics for the home. These include disposable personal care goods like bamboo toothpaste and menstruation cups, organic skin care items, natural cosmetics, and biodegradable cleaning supplies.
- Fashion and Accessories manufactured from Sustainable Materials:Firm offers a line of apparel, accessories, and footwear produced from eco-friendly materials such as cotton grown organically, hemp, bamboo, and repurposed fibers (Chesbrough and Tucci, 2020). The company's clothing collection mostly consists of fair-trade and eco-friendly labels that emphasize ethical production procedures and champion slow fashion.
- Renewable Energy Solutions: This business promotes the use of renewable energy by providing a range of solar-powered devices, portable solar batteries, and energy-efficient appliances for home use. Customers may adopt green power options and lessen their carbon impact thanks to these items.
Sales aspects (Point of sales)
Eco Glory functions as an online shopping platform, they sell theirproducts through its website and mobile application, Consumers may effortlessly shop online, read in-depth descriptions of goods, and explore catalogues with ease. By working with green companies and suppliers, the firm makes a variety of environmentally friendly items readily available. Eco Glory offers an intuitive layout, safe payment methods, and a quick checkout experience to improve the client experience (Audretsch, et. al. 2020). To lessen its impact on the environment, the firm gives eco-friendly and biodegradable packaging supplies first priority.
Furthermore, Eco Glory actively interacts with its audience by publishing educational guides, blog posts, and other information on its website. Besides only the items we provide, the firm aims to educate and encourage clients to embrace environmentally friendly practices in all facets of their life.
Unique selling point (USP)
The mix of long-term viability convenience and education is what makes Eco Glory distinctive. Today, customers are becoming more mindful about how their consumption decisions may affect the environment, and Eco Glory is cognizant of this. With its carefully selected range of eco-friendly items and commitment to urging its customers to act ethically, The business aspires to become their go-to source (Park, et. al. 2020). To further assist clients to comprehend the value of environmentally conscious living and the advantages of eco-friendly alternatives, companyoffers training resources and guidance.
Meeting emerging customer needs and wants
Eco Glory responds to the evolving requirements and desires of consumers who have concerns about the environment. These customers are searching for sustainable substitutes that are consistent with their beliefs as they become increasingly worried about the effects of their purchasing decisions on the environment. Eco Glory caters to the following specific needs and desires of its customers:
- Access to sustainable goods: For their daily demands, consumers desire swift access to a wide variety of environmentally friendly and sustainable items (Jesemann, 2020). They are seeking for goods to replace conventional ones that produce less waste, emit less carbon, and support moral production.
- Ease in sustainable living: Consumers want a sustainable way of life to be as convenient as possible. They are searching for solutions that easily fit into their regular schedules without sacrificing quality or comfort. To save them their efforts and time in their quest for green solutions, they want an organization that curates and provides a large selection of sustainable items in one location.
- Information and awareness: Consumers are becoming more interested in finding out about sustainable living strategies and the way their decisions affect the environment. They look for knowledge and learning tools that will allow them to make well-informed choices and take an active part in environmental preservation.
Competitor's analysis
There are rivals in this market, which is expanding for green and sustainable goods. Established e-commerce sites and specialty stores with a focus on environment are some of the main competitors. These rivals offer comparable services, but with different ideas, in response to the need for sustainable products.
Companies frequently provide a variety of environmentally friendly items to clients through e-commerce sites, frequently categorized according to various standards of sustainability (Vakulenko, et. al. 2019). To ensure a varied product variety, they may have agreements with environmentally conscious businesses and suppliers. In order to enhance the purchasing experience, rivals additionally offer assistance to customers, safe payment methods, and delivery services.
Through its different offerings and value proposition, Eco Glory distinguishes apart from rivals:
- Curated Range: Eco Glory takes pleasure in providing a well chosen selection of environmentally friendly products. To guarantee that the goods fulfill strict requirements for sustainability, the team undertakes comprehensively research and screening procedures. Customers can traverse the numerous possibilities thanks to this well chosen selection, which also gives them assurance that the goods they buy from business are actually sustainable.
- Information and Engagement: Eco Glory strives to educate and engage clients on environmentally friendly living in addition to simply offering items. The business provides clients with knowledge through enlightening blog posts, directs, and instructional resources, helping them to make educated choices and embrace sustainable practices (Abdel-Basst, et. al. 2020). This educational component differentiates us from rivals and solidifiesposition as a reliable supplier in the environmentally friendly living industry.
- Convenient Shopping: Eco Glory is cognizant of the role that convenience plays in promoting sustainable living. We offer a simple to use, intuitive web platform that makes buying enjoyable. With regards to convenience, Eco Glory offers elements like thorough product descriptions, safe payment methods, and recyclable packaging. The business places a high priority on customer satisfaction and works to make the purchase experience simple.
- Concern for the Environment: Eco Glory is entirely committed to reducing its own impact on the environment. Partnerships with vendors and organizations that prioritize sustainable practices, such as the use of clean energy, cutting waste, and encouraging fair-trade and ethical manufacturing, are prioritized by the company (Bresciani, et. al. 2021). Customers that care about the environment and want to connect their beliefs with the companies they support are attracted to this commitment.
By providing a carefully curated variety of sustainable items, delivering education and engagement, assuring a pleasant purchasing experience, and displaying an intense dedication to minimizing environmental effect, business sets itself apart from other retailers. By concentrating on those fields, the firm creates a distinctive value proposition that tackles the new requirements and desires of clients that are environmentally concerned, differentiating us from rivals in the market.
E-Commerce: Propose To Set Up An Online Website
E-commerce
In the current digital era, having a website is essential for any e-commerce endeavor to be effective.
WordPress/PHP/Python/Java
Making an original website or application from scratch using PHP, Python, or Java is one strategy. These programming languages offer the adaptability and customization possibilities required for creating a distinctive online shop suited to certain business needs. Platforms like WordPress have intuitive user interfaces, a large selection of plugins, and themes that make it easier to build and administer websites.
Using SaaS (Shopify)
As an alternative, online store owners can use Software-as-a-Service (SaaS) products like Shopify. With the need for in-depth coding experience, customers can develop and maintain their online store using Shopify's all-in-one platform. It is a well-liked option for small and medium-sized businesses since it provides a selection of themes, safe web hosting, and built-in payment channels.
Utilizing a marketplace (Amazon or eBay)
By usingestablished online markets like Amazon or eBay is an alternative choice. Such platforms possess a sizable user base, allowing them access to prospective consumers and rapid exposure. While selling via marketplaces avoids having to create a standalone web page, it nevertheless calls for adherence to the marketplace's policies.
Creating content, including copyright and photograph
The creation of outstanding material for the e-commerce site is vital, despite the platform used. Product explanations, pictures, and additional information that fairly depict the offers fall under this heading (Wagner Mainardes, et. al. 2019). Every piece of content must be authentic and comply to copyright regulations. Additionally, purchasing expert product photography may significantly enhance the online store's legitimacy and visual appeal.
Financing
Financial resources are needed to start an e-commerce firm in order to pay for things like website construction, inventory acquiring it, marketing, and operational expenses. Entrepreneurs have a variety of financial choices at their disposal, including as personal savings, loans, loans, and investor search. To get the cash you need, you must make a comprehensive company plan and financial predictions.
Equipment and supplies
To run efficiently, e-commerce enterprises need certain tools and materials. This includes electronic devices, having access to the internet, supplies for shipping and packing, and inventory control programs. Investing in reliable tools and supplies guarantees effective operations and prompt order fulfillment.
Staff
Most facets of the e-commerce firm may initially be managed by the business owners themselves. To help with activities like customer service, processing orders, handling inventory, content development, and online advertising, it can be required to recruit workers as the company grows. Employing able, committed workers who comprehend the e-commerce sector may help operations run more efficiently and improve the consumer experience.
Using Payment Services (card, PayPal)
It is essential to integrate payment services in order to make online transactions easier. Consumers may safely buy things using a variety of methods, including credit cards and digital wallets, thanks to payment platforms (He, 2021). PayPal, and Stripeare a few prominent businesses that offer payment services. It is essential to select a reliable and safe payment option that fits with the intended market and guarantees a smooth checkout process for clients.
If accepting card payments, be aware of PCI-DSS compliance issues.
Payment Card Industry Data Security Standard (PCI-DSS) issues with compliance must be understood if taking payments with cards. For the purpose of protecting cardholder data during transactions, PCI-DSS sets security standards. Establishing safe payment processing systems, upholding a secure network construction, and following standard procedures for keeping data and encrypting are all part of conformity. Ensuring PCI-DSS compliance reduces the risk of breaches of information while fostering trust among customers.
In order to set up an e-commerce website, company must choose the right platform, develop interesting content, get funding, acquire essential tools and supplies, hire individuals, integrate payment methods, and adhere to PCI-DSS rules. Startups have the option of employing a SaaS solution like Shopify or building a bespoke website or app using coding languages such PHP, Python, or Java. Alternatively making use of well-known marketplaces like eBay or Amazon may provide you immediate visibility as well as access to a large consumer base.
To entice and engage customers, high-quality content must be produced, incorporating unique product descriptions and expert imagery. It is essential to follow copyright regulations and make sure every piece of content complies with the law. To pay for the many costs connected with launching a digital retail firm, entrepreneurs should seek financing from their own savings, grants, loans, or investments.
For activities to run well, it is essential to purchase the required tools and resources, like computers, connectivity to the internet, packaging supplies, and inventory control systems. Entrepreneurs might to hire people as their company expands to manage customer service, order processing, creation of content, and digital marketing. Employing committed people who are familiar with the e-commerce sector can help the company succeed.
Marketing
4Ps of marketing:
Product, Price, Place, and Promotion, commonly referred to as the 4Ps, offer an extensive structure for creating a marketing plan. Here is an illustration of the way every "P" can be used:
Product:
So as to satisfy the demands and preferences of consumers who care about the environment, Eco Glory offers an extensive selection of environmentally friendly and sustainable items for daily use. The variety of goods is concentrated in three key areas: green household and personal care items, green clothes and accessories, and alternative power options. Customers may purchase biodegradable cleaning materials, organic skincare goods, natural beauty products, and reusable hygiene items like toothbrushes made of bamboo and menstruation cups under the sustainable home and household care area (Chiu and Cho, 2019). Customers may use these goods to keep a healthy and clean living space while reducing their environmental impact.
Clothing, shoes & accessories in the environmentally friendly clothing and accessories category are manufactured from sustainable materials like as organic cotton, cannabis, bamboo, also known as and recycled fibers. Customers may purchase trendy, ethically made clothing that supports sustainable development and slow fashion. Consumers may help the fashion industry have a smaller negative impact on the environment by purchasing clothing that is sustainable. Eco Glory offers a variety of solar-powered devices, portable solar batteries, and power-efficient household appliances to encourage the use of renewable energy (Rust, 2020). Consumers may adopt renewable energy options, lessen their dependency on petroleum and coal, and lower their carbon footprint thanks to these items.
Price:
Eco Glory has a pricing approach that achieves a balance between market competitiveness, manufacturing expenses and the perceived worth ofsustainable goods. The goal is to maintain profitability while providing clients that care about the environment with competitive pricing. Due to factors like ethical sourcing, fair-trade practices, and green methods of production, the cost of producing environmentally friendly and sustainable products can occasionally be more than the cost of creating traditional equivalents. However, in order to achieve affordable pricing without sacrificing excellence, they strive to optimize the logistics ofbusiness and forge strong relationships with ethical businesses and suppliers.
They take into account the perceived worth of goods as well as the specific benefits they provide when setting our rates. We increase perceived value and support a little more expensive price point when compared to typical alternatives by providing a variety of high-quality, green products. The companyalso examines itsrivals' pricing policies in the market for sustainable goods. While theystrive to remain profitable, they set themselves apart from the competition with carefully chosen products, dedication to education, and client involvement (Karim, et. al. 2021). Hence, competitive pricing strategy will be followed by the organization to entice customers and thereby meets financial goals. By offering clients with a complete platform that enables them to make well-informed choices and to actively participate in environmental protection, distinctive selling point supportscost.
Place:
Eco Glory uses a multi-channel distribution approach to make sure that customers can obtain products easily. Recognizingthat different consumers have varied buying preferences, our aim is to connect with them through an array of methods. Their primary mode of operation is as an online retailer, selling goods via an e-commerce website. Customers can shop extensive selection of environmentally friendly goods virtually anywhere in the globe, buy what they want, and have it delivered right to their door thanks to this. Our online store offers an enjoyable shopping experience with a user-friendly layout, comprehensive product descriptions, and safe payment methods.
Customers may engage with the knowledgeable staff, interact with firm'sproducts, and receivepersonalizedsuggestions in these physical locations, which operate as immersive brand experiences. The actual stores also serve as focal points for sustainability-related seminars, educational activities, and community-building projects (Kotler, Kartajaya and Setiawan, 2021). They work together with carefully chosen outside shops who matchvalues and market to similar client groups in order to broaden our reach even further. By establishing alliances with like-minded businesses, they can access their current clientele and take advantage of their distribution networks, expanding the international reach of Eco Glory goods.
Promotion:
The businessput in place a comprehensive marketing plan that makes use of a variety of channels and creative strategies so as to effectively advertise Eco Glory and attract target audience. People that care about the planet, eco-friendly enthusiasts, and people seeking sustainable alternatives to standard goods make up the majority of our target market (Marcial, 2021). They use social media sites like Facebook and Instagram to offer intriguing and helpful material for them. To create a community that fosters brand loyalty, they canpublish information on user-generated content, eco-tips, and news about sustainability. In addition, they use social media as a channel for timely responses to customer questions, feedback, and issues.
The company uses sponsored search engine advertising on websites like Google in addition to the use of social media (Komari, et. al. 2020). Thus, advertisements will be placed on Facebook, Instagram and Twitter to persuade or attract customers towards the products or services offered by it. This will help us gain greater exposure online and connect with clients who are actively looking for sustainable and environmentally friendly items. The business can direct visitors to website and get sales by focusing on demographics and phrases that are relevant. Company'smarketing activities must take into account the consumer journey. To send personalized and specific advertisements at every step of the customer's journey, they will analyze the behaviors, choices, and issues of the consumer.
Task 2
Procedures followed to complete the assignment.
I successfully included a number of keywords and terminology relating to my with the motive to identify appropriate articles for the project I created. These words serve as a showcase for the range and depth of my knowledge. In the context of future study, effectual search strategy will help me in doing study prominently. I used an organized process to finish the task, which included gathering material, organizing it, and referring to appropriate theories and outside sources. I looked at ideas and theories pertaining to client demands, advertising strategies, sustainable practices, and a strategic innovation orientation. I utilized the use of my knowledge to produce concepts and insights, making sure that the data provided matched the context and objectives. For the reason of suggesting appropriate tactics and solutions, I also drew on my knowledge of business and entrepreneurial concepts.
I used renowned academic publications, business reports, research papers, and dependable websites as references for pertinent outside sources. These resources offer insightful analysis and current data on subjects including e-commerce platforms, business ethics methods, consumer behaviour, and marketing strategies. I arranged the data throughout the assignment to make the replies cohesive and logically logical. To answer the specific questions and adhere to the word restrictions, Synthesised study results and used critical thinking.
What were the main challenges faced in completing the assignment and how were those challenges overcome?
One of the biggest difficulties I had while working on the task was acquiring thorough and pertinent material within the time frame given to me. I did a lot of study to tackle this difficulty, looking at scholarly journals, corporate papers, and dependable web sources. I also worked on picking the ideas and concepts that were most relevant to the assignment's criteria. Last but not least, I made sure that the content was properly organized and written in a compact manner to maintain the word count.
What are the practical learning outcomes of the assignment and how can it benefit in the future?
It makes the value of a strategic innovation focus in company more clear. One may acquire insights into how organizations can maintain competitiveness and succeed in dynamic marketplaces by examining the function of identifying and addressing developing client wants. This information may be used to promote creativity and enhance business performance in a variety of entrepreneurial endeavours and corporate contexts. The project provides hands-on training in creating and pitching an original service. It necessitates taking into account the customer wants, figuring out unique selling propositions, and creating a value offer. These abilities are beneficial for company owners and professionals who want to create and introduce new goods or services in the near future.
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References
Books and Journals
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- Audretsch, D., Colombelli, A., Grilli, L., Minola, T. and Rasmussen, E., 2020. Innovative start-ups and policy initiatives.Research Policy.49(10), p.104027.
- Bresciani, S., Ciampi, F., Meli, F. and Ferraris, A., 2021. Using big data for co-innovation processes: Mapping the field of data-driven innovation, proposing theoretical developments and providing a research agenda.International Journal of Information Management.60, p.102347.
- Chesbrough, H.W. and Tucci, C.L., 2020. The interplay between open innovation and lean startup, or, why large companies are not large versions of startups.Strategic Management Review.1(2), pp.277-303.
- Chiu, W. and Cho, H., 2019. E-commerce brand: The effect of perceived brand leadership on consumers' satisfaction and repurchase intention on e-commerce websites.Asia Pacific Journal of Marketing and Logistics.33(6), pp.1339-1362.
- He, G., 2021. Enterprise E-commerce marketing system based on big data methods of maintaining social relations in the process of E-commerce environmental commodity.Journal of Organizational and End User Computing (JOEUC),33(6). pp.1-16.
- Jesemann, I., 2020. Support of startup innovation towards development of new industries.Procedia Cirp.88, pp.3-8.
- Karim, R., Latip, N.A., Marzuki, A., Haider, S., Nelofar, M. and Muhammad, F., 2021. The impact of 4ps marketing mix in tourism development in the mountain areas: A case study.International Journal of Economics & Business Administration (IJEBA).9(2), pp.231-245.
- Komari, A., Indrasari, L.D., Pariyanto, A.Y.T. and Santoso, H.B., 2020, October. The Effect of Marketing Mix 4P Towards Marketing Product Performance Of Tenun Ikat Small Industry In Bandar Kediri. In3rd International Conference on Social Sciences (ICSS 2020)(pp. 805-809). Atlantis Press.
- Park, G., Shin, S.R. and Choy, M., 2020. Early mover (dis) advantages and knowledge spillover effects on blockchain startups' funding and innovation performance.Journal of Business Research.109, pp.64-75.
- Vakulenko, Y., Shams, P., Hellström, D. and Hjort, K., 2019. Service innovation in e-commerce last mile delivery: Mapping the e-customer journey.Journal of Business Research.101, pp.461-468.
- Wagner Mainardes, E., de Almeida, C.M. and de-Oliveira, M., 2019. e-Commerce: an analysis of the factors that antecede purchase intentions in an emerging market.Journal of International Consumer Marketing.31(5), pp.447-468.
- Rust, R.T., 2020. The future of marketing.International Journal of Research in Marketing,37(1), pp.15-26.
- Kotler, P., Kartajaya, H. and Setiawan, I., 2021.Marketing 5.0: Technology for humanity. John Wiley & Sons.
- Marcial, V.F., 2021. Marketing mix de servicios de información: valor e importancia de la P de producto.Bibliotecas. Anales de investigación,11(4), pp.64-78.
Online
- Hobcraft, P., 2018. You Need an Innovation Value Proposition - and Here's Why. Online. Available through. :< https://www.hypeinnovation.com/blog/why-you-need-an-innovation-value-proposition>